Delivery Information

Some of our online competitors offer 'free' shipping. But is it really free? The fact is, all companies incur shipping costs and frequently inflate the prices on their merchandise in order to cover those costs. We prefer a more straightforward approach. Our prices reflect the great deals we've negotiated, and our shipping & handling costs are clearly stated, not hidden. We believe in offering huge everyday savings (even after shipping & handling fees), plus best-of-class service. The trust of our customers is important to us.

Continental USA: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be by simply submitting your zipcode. Any shipping upgrades may result in additional charges. See each product details for standard shipping methods and shipping upgrade options.

Canada: There will be an additional 12% surcharge added during checkout that cover all duties and taxes (including GST/PST/HST) and brokerage fees. You will not be billed any additional charges by the freight carrier or the Canadian government. If you prefer to pay duties, taxes and brokerage fees when the shipment arrives, or if you wish to use your own customs broker, please provide all pertinent information in the special instructions section of your order. Shipping upgrades may not be available to Canada. If you have questions about shipping options to Canada, please contact our customer service at 501.679.7800 before ordering.

Alaska/Hawaii/Puerto Rico: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be by simply submitting your zipcode. Some larger furniture pieces such as desks, or beds may require a freight quote before shipping. Please contact us at 501.679.7800 for rates before ordering.

International: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be by simply submitting your country, state/province, and zip/postal code. Click here for full international shipping details. Some larger furniture pieces such as desks, or beds may not be able to ship Internationally. Or, they may require a freight quote before shipping. Please contact us at 501.679.7800 for rates before ordering.

Once your order leaves our warehouse you will receive a notification of shipping via the e-mail address you provided during checkout. If you do not have e-mail access, feel free to contact Customer Service ( 877.804.7650 ) for order/shipping status details.

Most orders will ship in one of 3 ways (see product details for more information):

  1. Ground Shipping. Usually spends 3 - 7 business days in transit.
  2. LTL Shipping. This delivery option is for larger and/or assembled items, and is curbside only. Normal transit time is 3-5 days. You will be required to help unload the order from the truck, and then be responsible for moving your order into your home, assembly (if necessary), setup and disposal of packaging.

International Shipping Policy

Boltz ships to over 40 countries worldwide. We have a large overseas customer base and appreciate their business very much. Some larger furniture items cannot be shipped internationally. E-mail us if you have questions about specific items. Canadian customers click here.

The rate charged for the shipping of your order is based on the weight of your products, and your location. We have specially negotiated rates and pass these savings on to our customers. All duties and taxes are your responsibility.

Andorra

British Virgin Islands

Greece

Japan

New Zealand

St Lucia

Anguilla

Cayman Islands

Greenland

Liechtenstein

NL Antilles

St Vincent

Aruba

Denmark

Grenada

Luxembourg

Northern Ireland

Sweden

Australia

Dominican Republic

Guadeloupe

Macau

Norway

Switzerland

Austria

England

Haiti

Malta

Portugal

Taiwan

Bahamas

Faroe Islands

Hong Kong

Martinique

Scotland

Trinidad/Tobago

Barbados

Finland

Ireland

Mexico

Singapore

Turks/Caicos Isl

Belgium

France

Italy

Monaco

Spain

United Kingdom

Bermuda

Germany

Jamaica

Netherlands

St Kitts & Nevis

Virgin Islands

NOTE: If the country you are shipping to is not in this list you will need to contact us for a shipping quote. If you place your order and your "ship to" country is not in this list we will apply any extra shipping charges to the order before we ship it.

International orders will be sent via FedEx-International, and will normally take 1 - 2 weeks to arrive. All international orders are sent un-assembled. Assembly is quick and easy. Smaller units take 20-30 minutes, larger items take 45-60 minutes. No special skills are required. Assembly on all Boltz products can be done by one person. Installation instructions are included, along with all tools and hardware needed.

All specials, discounts, or sales may constitute extra shipping charges for international orders. Please e-mail a Boltz representative for details.